I have a lovely Cross Ball Point Pen that was given to me for Christmas from my partner which I use on a daily basis and always get comments on how nice it is, visually and to write with. Unfortunately I couldn't get the nib to stay down so rang the Cross distributor and spoke to Adam who was so friendly and very very helpful, which is very unusually nowadays when you are wanting something fixed or exchanged, Hence me sending my pen to him and hopefully he is now in the process of mending it and sending back to me. Adam was a delight to deal with.
Totally delighted with purchase. Arrived quickly.Very pleased to have been bale to locate a supplier for this beautiful pen